Welcome to the Camellia Painting Company LLC ("Camellia Painting Company," "we," "us," or "our") website. By accessing or using this website, submitting a form, or communicating with us through our website services, you agree to these Terms & Conditions.
These terms govern your use of our website, online forms, communication tools, and SMS messaging services. Please read them carefully. If you do not agree with these terms, please do not use our website or services.
1. About Our Services
Camellia Painting Company is a residential painting contractor based in Summerville, South Carolina, serving homeowners throughout the Greater Charleston area.
Our services include interior and exterior painting, cabinet painting and refinishing, move-in and move-out repaints, wallpaper installation and removal, deck and fence painting, and specialty finishes.
Information provided on this website is for general informational purposes. Service descriptions, photos, and other website content do not constitute a binding estimate, project agreement, or guarantee of availability.
Final project pricing, scope, scheduling, materials, and other requirements are established through direct communication and a written estimate or agreement.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or another person's use.
You may not:
• Attempt to gain unauthorized access to our website or related systems.
• Submit false, misleading, or unlawful information through website forms.
• Use automated tools to collect website content without permission.
• Use our website to distribute spam, harmful content, or unauthorized solicitations.
• We reserve the right to restrict access to our website if misuse is suspected.
3. Website Content and Intellectual Property
All website content, including text, graphics, photographs, logos, service descriptions, and design elements, is owned by Camellia Painting Company or used with appropriate permission.
Content may be viewed for personal, non-commercial purposes. You may not reproduce, distribute, modify, or commercially use website content without prior written permission.
Project photographs and other original materials may not be reused or presented as your own work.
4. Estimates, Scheduling, and Project Agreements
Every painting project is different. Pricing, scheduling, and project requirements may vary based on the condition of existing surfaces, preparation needs, materials, project size, weather, and other factors.
Estimates and project timelines are subject to the details provided in an individual written proposal or agreement.
Changes requested after an estimate or project agreement is approved may affect pricing, materials, scheduling, or completion dates.
Any written estimate, agreement, or warranty issued for a specific project will govern that project. If there is a conflict between these website terms and a signed project agreement, the project agreement will control.
5. SMS Messaging Program
Message Types
Camellia Painting Company's messaging program includes service updates, appointment confirmations, estimate and scheduling reminders, responses to customer inquiries, project-related communications, and marketing promotions when separately authorized by the recipient.
Operational Intent
Our messaging program is designed to ensure optimal customer support and respond to service-related inquiries. Messages help us communicate with customers regarding estimates, appointments, scheduling, project updates, and other service needs.
SMS Consent
By voluntarily opting into our messaging program through an applicable website form or other authorized consent method, you agree to receive text messages from Camellia Painting Company at the mobile number provided.
Consent to receive marketing text messages is not required as a condition of purchasing our services. Marketing messages will only be sent when the appropriate consent has been obtained.
Opt-Out
You can cancel the SMS service at any time. Just text 'STOP' to 843-900-1736. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed.
After this confirmation, you will no longer receive messages through the messaging program unless you opt in again.
Support
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
You may also contact us directly at 843-900-1736 or [email protected].
Cost and Frequency
Message and data rates may apply. Message frequency varies based on your interactions with our service.
Message frequency may depend on your inquiries, scheduled appointments, active projects, and communication preferences.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message delivery may be affected by carrier availability, network conditions, device compatibility, or other factors outside our control.
Age Requirement
By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.
6. Customer Communication
When you contact us through our website, forms, chatbot, phone, email, or text messaging services, you agree to provide accurate contact information.
We may use the information you submit to respond to inquiries, prepare estimates, coordinate appointments, provide service updates, and communicate regarding your painting project.
Providing contact information alone does not constitute consent to receive promotional text messages. Marketing communications are subject to applicable consent requirements and your communication preferences.
7. Workmanship and Warranties
Camellia Painting Company stands behind the quality of its work and offers a 3-Year Workmanship Guarantee for qualifying painting services.
Specific warranty coverage, exclusions, claim procedures, and other conditions are governed by the applicable written warranty or project agreement.
Website descriptions do not expand, replace, or modify the terms of any written workmanship warranty.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, scheduling platforms, social media pages, review platforms, or other external services.
We do not control these third-party websites and are not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to their separate terms and policies.
9. Privacy Policy
Your use of our website and messaging program is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information, including information submitted through website forms, phone calls, chatbot interactions, and text messages.
We do not sell personal information or share mobile opt-in data or SMS consent with third parties or affiliates for their own marketing purposes.
10. Website Disclaimer
We make reasonable efforts to keep the information on our website accurate and current. However, website content is provided "as is" and "as available" without guarantees that all information will be complete, error-free, or continuously accessible.
Photographs, descriptions, and examples of completed projects are intended to illustrate our services. Actual results may vary depending on surface conditions, materials, lighting, color selections, and project requirements.
To the fullest extent permitted by law, we disclaim warranties relating to the operation and availability of the website. This disclaimer does not limit any rights or warranties provided under an applicable written project agreement or by law.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Camellia Painting Company is not responsible for indirect, incidental, or consequential damages arising from the use of, or inability to access, this website.
This limitation applies to website use and does not replace or modify the terms of any separate painting services agreement or rights provided by applicable law.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
Any disputes relating to these website terms will be handled in accordance with applicable South Carolina law.
13. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our services, website operations, messaging practices, or applicable requirements.
Updates will be posted on this page with a revised effective date. Continued use of our website following publication of changes constitutes acceptance of the updated terms.
14. Contact Us
If you have questions about these Terms & Conditions, our services, or our SMS messaging program, please contact us: